Shipping policy

Shipping Policy for our website, tailored for Golers locho and other products being sold both in India and globally:

Shipping Policy – Golers Food & Beverages

At Golers, we are committed to delivering our premium-quality locho and a variety of other food products swiftly and safely to your doorstep—across India. Shipping charges may vary based on destination and weight and respected their areas. Exact costs will be calculated at checkout. We ensure complete transparency—no hidden fees or unexpected charges.

 

1. Order Processing Time

  • Orders are processed and dispatched within 1–2 business days after order confirmation.
  • Orders placed on weekends or national holidays will be processed the next working day.

 

2. Estimated Delivery Timeline

  • Standard delivery takes approximately 3–7 business days, depending on your location and courier availability.
  • Delays may occur due to unforeseen factors such as weather conditions, public holidays, or logistics disruptions.

 

3. Order Tracking

Once your order is dispatched, you will receive a tracking number via email to monitor the delivery status.

 

4. Delivery Information Accuracy

Please ensure all delivery details—address, mobile number, and pincode—are correct at the time of checkout.

We are not responsible for:

  • Orders undelivered due to incorrect or incomplete address information
  • Return shipments caused by unavailability of the recipient

 

5. Damaged, Delayed, or Missing Orders

  • If your package arrives damaged, please contact us within 24 hours with photos and order details.
  • For delayed or undelivered orders, reach out to us promptly so we can investigate with the courier partner.
  • If the order is lost in transit, we will arrange a replacement or refund upon confirmation.

 

6. Customer Support

For any shipping or delivery-related concerns, feel free to contact us:

📧 Email: info@gollers.in / gopallochofood@gmail.com
🏢 Brand: Golers Foods and Beverages Pvt. Ltd.


7. Policy Updates

Golers reserves the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page with a revised effective date.