At Golers customer satisfaction is our priority. Please review the terms below carefully before initiating a return or exchange.

Returns

We offer a 1-2 day return policy only on eligible non-perishable items. Requests for return must be made within 1-2 days of receiving the product.

To be eligible:

• The item must be unused, unopened, and in its original packaging.
• You must provide a valid proof of purchase (invoice/order ID).
• Perishable food items are not eligible for return.

To initiate a return, contact us at info@gollers.in. If your request is accepted, we will provide a return shipping label along with return instructions. Items returned without prior approval will not be accepted.

Damages & Incorrect Items

Please inspect your package upon delivery. If your order is:

• Damaged
• Defective
• Or you received the wrong item

Kindly contact us within 24 hours at info@gollers.in with photos and order details so we can resolve the issue promptly.

Exchange Policy

We do not offer direct exchanges. If you'd like to replace a product, please initiate a return (if eligible), and once accepted, you may place a new order separately.

Refunds

Once we receive and inspect your return:

• You’ll be notified of approval or rejection via email.
• If approved, the refund will be processed to your original method of payment.

Refunds will be credited within 7 business days of approval, subject to bank or payment provider timelines.

If you have any questions regarding your order or return eligibility, feel free to reach out to us at info@gollers.in.