Privacy policy

At Golers India ("we", "our", "us"), we collect certain personal information when you visit, browse, or make a purchase on golers.in. This includes things like your name, contact details, and order information. We use this data to provide and improve our services. By using our site, you agree to this policy. If you don’t agree, kindly avoid using our services.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or internal practices. Whenever we do, we’ll post the updated version on our website and change the "Last Updated" date. If needed, we’ll take extra steps as per the law.

 

How We Collect & Use Your Information

We collect your personal information in different ways depending on how you use our website or services. This includes data like your name, contact details, or what you purchase.

  • We use this information to:
  • Provide and improve our services
  • Communicate with you
  • Fulfill orders and requests
  • Follow legal requirements
  • Protect our website and users
  • Enforce our terms and policies

 

Information You Provide to Us

When you use our services, you may share personal details directly with us, such as:

  • Contact info: Name, address, phone number, email
  • Order details: Billing & shipping info, payment confirmation
  • Account info: Username, password, and security questions
  • Customer support messages: Any info you share while contacting us
  • Some parts of our website or services may not work properly if you choose not to share this information.
  • Information from Third Parties
  • We may also receive information about you from trusted third parties, such as:
  • Shopify and other platforms that support our website

Payment processors, who collect payment details (like card or bank info) to complete your orders

Marketing and analytics tools, that collect data when you visit our site, open our emails, or interact with our ads — using cookies, pixels, or similar tracking tools

All third-party data we collect is handled as per this Privacy Policy.
(Also refer to the Third-Party Websites and Links section below.)

 

Cookies

We use cookies (small data files) to help run and improve our website. Cookies let us remember your preferences, run analytics, and understand how you interact with our site. Some cookies are also used by third-party services (like Shopify and advertisers) to improve your experience and show you better content.

You can control or block cookies using your browser settings. But please note — doing so might affect how our site works and may limit some features or functionality.

 

Your Privacy Rights

Depending on where you live, you may have these rights:

  • Access: See what personal data we have about you
  • Delete: Ask us to delete your personal data
  • Correct: Fix incorrect info we have
  • Portability: Get a copy of your data or have it sent to someone else
  • Limit Use: Ask us to stop or limit how we use your data
  • Withdraw Consent: Take back your permission for certain uses
  • Appeal: Challenge a denied request
  • Unsubscribe: Stop getting marketing emails (you’ll still get order/account updates)

To use any of these rights, contact us at the details below. We may ask you to verify your identity first.

We will never treat you unfairly for using your privacy rights.

 

Complaints

Not happy with how we handle your data? Contact us first — we’ll try to help.

Still not satisfied? You may have the right to complain to your local data protection authority.

 

Contact Us

Got questions or want to exercise your rights?
Reach out to us:

📧 Email: gopallochofood@gmail.com
📍 Address: Bank Of Baroda ATM, 2nd Floor, House No. 6/397, Manchharpura, Mahidharpura, Surat, Gujarat – 395003, India